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Delivery Details
 
Each stall holder has their own delivery times which are detailed on the purchase/details page of an item you may wish to purchase.
Goods are sent to you directly from the respective stall holder. TheOnlineGiftFair.com does not hold stock nor dispatch goods. Delivery is generally 5-7 days, although some stall holders may dispatch within 1-2 days and other items such as personalised or handmade items can take up to 21 days or more for delivery.

All our stall holders take pride in their goods and dispatch in good faith but cannot control all external influences. Thus if you have not received your order for whatever reason please contact the stall holder directly. Their details are included in your order confirmation email. Should you require any additional assistance please feel free to contact our customer service department.
 
stall holder contact details
You are provided the contact details of each stall holder you have purchased in your order confirmation email on confirmed payment of your order.
 
personalised items
If you are ordering personalised goods please contact the stall holder to confirm details, colours, sizes to ensure no complications with your order on receipt.
 
delivery charges
Some items are dispatched free of charge by a particular stall holder.
Most items are £2.95 per stall holder for delivery. If you buy more than one item from the same stall holder postage will still be £2.95 for the delivery although please note that heavy or bulky items from any stall holder will need to be charged at £4.95 - £10.00. This is normally noted in the stall holder’s product description on a product.  
Shipping charges will be show per stall holder on your checkout page. Please note that if you consider shipping charges for a particular product to be too high you can easily remove that item at the checkout stage and then proceed to checkout/purchase your  remaining items.
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